UK internet, mail order and phone sales were up 21.9 per cent year-on-year last month, according to the latest figures released by the British Retail Consortium (BRC). The month-on-month increase was 15.9 per cent on April. The BRC-KPMG retail sales … Continue reading
Tag Archives: E-commerce
Retail sales via mobile internet forecast to more than double in three years
Mobile phone users bought nearly £123million of goods in the UK in 2009 using their smartphones, according to a new report, and this figure looks set to more than double in the next three years. As total online retail spending … Continue reading
Argos joins rush to sign up i-Phone users
“Don’t just shop for it, i-Phone it to Argos” – that might well be the latest variation of Argos’ well-known advertising catchphrase promoting the retailer’s latest idea to open new channels for its customers. The high street company has followed … Continue reading
Google Local Business listings sets up shop as Google Places
Google Local Business listings are a vital component in the search engine optimisation (SEO) strategy of many small business owners looking to promote their company online. Google has announced this week that it is renaming the Google Local Business Centre … Continue reading
Apple iPhone and mobile devices help change retailer approach
A new survey has noted the effect an expanding smartphone market and the ability to browse the internet while on the move is having on the retail sector. Thanks to products such as Apple’s iPhone, Blackberrys and Google’s Android devices, … Continue reading
Radio show investigations uncover abuses of e-commerce sites’ customer details
The UK’s information security watchdog, the Information Commission, has warned online shoppers against letting retailers share their details with other firms. Customers of several online companies have complained that they did not realise they were agreeing to join discount services … Continue reading
Online shoppers don't know their rights
Almost two-thirds of shoppers say they are less likely to return goods bought online than those they buy from a shop, according to a new Government-backed survey. The Department for Business, Innovation and Skills says its findings are despite online … Continue reading
Tesco launches Clubcard phone app
The UK’s biggest supermarket chain has announced a new iPhone app which will allow members of its Clubcard reward scheme to claim the benefits which the card offers. The free app from Tesco lets Clubcard holders collect their reward points … Continue reading
Online trading in the UK hits almost £50bn
Consumers in the UK spent almost £50billion shopping on the internet in 2009 according to new research. Web services firm, Retail Decisions, has said a strong performance by online retailers during the festive period resulted in a 21 per cent … Continue reading
UK buyers put Amazon top of e-shopping satisfaction table
Amazon UK has been rated the best online retailer for customer satisfaction, according to a new study. Ticketmaster and B&Q scored lowest for customer satisfaction out of the UK’s top 40 retail websites in the study, carried out by ForeSee … Continue reading
