Archive for the ‘Social Media’ Category

Twitter to transmit World Cup thoughts of FIFA president Blatter

Friday, June 11th, 2010

FIFA president Sepp Blatter – not a man usually renowned for being succinct – has signed up to Twitter, just ahead of the start of the football World Cup.

Blatter’s account, @seppblatter, went live on Thursday on the eve of the tournament’s opening game and the 74-year-old Swiss had already attracted almost 3,000 followers by the early evening.

However, few of them are likely to be players taking part in the tournament, as many have been barred by their national associations from using the micro-blogging service, according to Reuters.

Netherlands players were handed a high-profile ban, after one of their players, Eljero Elia, provoked a racism row with comments on a live streaming video.

It is unlikely that Blatter will be as unguarded with his remarks, but it will also be interesting to see whether he comes to terms with the 140-character limit for each message.

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Fashion retailer Missguided looks to iPhone app to boost online sales

Friday, June 11th, 2010

Online fashion retailer Missguided has launched its own iPhone app in a bid to expand its online retail offering.

The business, which specialises in “catwalk looks and celebrity inspired women’s fashion”, hopes to use the application to strengthen ties with customers by providing access to its online catalogue as well as fashion industry news for shoppers on the move.

Missguided’s venture is the latest sign of a growing trend among fashion retailers to connect with potential buyers through mobile and smartphone devices. And after research released last week suggested that in three years time mobile owners may be spending over £250m a year on goods bought through their phones, it’s not hard to see why the fashion sector is taking such an interest.

In an effort to widen the customer experience and make its iPhone app more than simply a sales tool, Missguided has included a host of features on top of its online catalogue. New fashions are sent to users’ phones each day, and social media fashion links to the firm’s blog, Facebook and Twitter pages are provided.

By Richard Morris

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Could Twitter be finally welcoming the SEO professional?

Wednesday, June 9th, 2010

All businesses should be considering the role social media can play within their company.

Twitter has become a significant part of the jigsaw and is now considered to be a valuable tool for online marketing specialists and digital agencies.

According to rumours in a report by Last Click News, the micro messaging site could be about to become even more valuable. It is being suggested Twitter is about to launch a new feature aimed at helping website developers to boost their site’s profile.

A new SEO-friendly tool will allow annotations to be embedded into tweets, letting developers provide users with the most up-to-date information. Currently, Twitter allows members to type up to 140 characters, but the new feature would allow people to add meta data to their Tweets such as websites, locations, reviews, and events details.

As a result this could prove to be a major bonus for companies, helping them to attract traffic and as a consequence expose more users to advertising. The changes might also benefit SEO campaigns by allowing a company to rank for targeted keywords through live search.

By Steven Connor

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Facebook and Co steal search sector’s crown

Tuesday, June 8th, 2010

UK internet users have visited more social networking sites than search engines in one month than ever before.

Data released by research firm Hitwise shows that visits to social networks accounted for 11.88 per cent of all UK internet visits in May, compared to search engine visits which made up 11.33 per cent.

Facebook brought in the majority of users, claiming 55 per cent of all social networking and forum visits. YouTube comes a considerable way behind, with 16.5 per cent of sector traffic during May. Twitter finishes off the top three, with 2.08 per cent of all traffic.

In terms of search sites, Google dominates the market with Google UK and Google.com accounting for over 91 per cent of all search traffic.

Despite the ever growing popularity of social networking, Google’s dominance of the search market means it retains its position as the most visited website in the UK, accounting for 9.29 per cent of all visits. Facebook takes second place with 7.04 per cent.

By Richard Morris

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Adobe works hard to fix ‘critical’ software security glitch

Tuesday, June 8th, 2010

Adobe has said it is working to fix a “critical” security flaw in its Reader, Acrobat and Flash Player software.

It warned that the vulnerability potentially enables hackers to take control of affected computer systems, and that users running Windows, Macintosh or Linux operating systems might all be vulnerable.

The company released details of the glitch in its online security bulletin, in which it said: “This vulnerability could cause a crash and potentially allow an attacker to take control of the affected system.

It added: “There are reports that this vulnerability is being actively exploited in the wild against both Adobe Flash Player, and Adobe Reader and Acrobat.

Graham Cluley, senior technology consultant at security software manufacturer Sophos, told the BBC: “It doesn’t really get any worse than a ‘zero-day’ vulnerability like this.”

He said that hackers might try to gain access to a person’s computer through a booby-trapped PDF document or Flash animation, possibly with the intention of gathering personal information or using the machine to send spam messages.

In recent years, PDFs have become a popular means of sharing documents whose contents are considered largely secure and unalterable.

While it worked to fix the problem, the company suggested upgrading to a pre-release version of the Adobe Flash Player, version 10.1, which it said “does not appear to be vulnerable”.

Mr Cluley said that keeping anti-virus software up to date would also help to avoid problems.

“There has been a long history of vulnerabilities being found in Adobe’s products,” he said.

“This is probably because they are everywhere and omnipresent.”

Adobe estimates that more than 95 per cent of computers worldwide have Flash Player installed.

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UK firms to increase spending on social media, SEO, and paid search

Tuesday, June 8th, 2010

The majority of businesses in the UK are set to up their digital marketing spend next year according to new research.

Data compiled by Econsultancy from a survey of 500 client-side digital marketers and agencies reveals 52 per cent of companies plan to increase their paid search (PPC) budgets next year, up from 45 per cent.

The proportion of companies looking to increase their search engine optimisation (SEO) budget over the same period has increased by 10 per cent, to hit a total of 60 per cent.

According to the report, almost half of all companies (49 per cent) are now spending at least £50,000 on PPC in a year – an increase from 39 per cent in 2008. In addition, the number of firms spending less than £5,000 has decreased significantly from 25 per cent last year to 14 per cent this year.

When it comes to SEO, the report said 22 per cent of firms are now investing at least £50,000 – up from 16 per cent in 2008.

Spending on social media ventures is still small in comparison, with 57 per cent of companies putting aside less than £5,000-a-year.

However, it seems the potential benefits of implementing a sound social media strategy are starting to become clear to business owners, with 65 per cent looking to increase spend during the next 12 months. Out of those companies, 15 per cent plan to double their budget.

In terms of potential stumbling blocks with regard to PPC spending, 41 per cent of companies cited a lack of internal resources while 30 per cent pointed to poorly converting websites. In terms of SEO, companies highlighted a lack of internal resources (49 per cent) followed by budget problems (26 per cent).

By Richard Morris

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Apple’s Jobs says people must be persuaded of merits of paying for online content

Thursday, June 3rd, 2010

Apple top man Steve Jobs fears that the internet will be reduced “into a nation of bloggers” unless a sustainable way of persuading people to pay for online content is devised.

Speaking at the Wall Street Journal-organised D8 conference near Los Angeles, Jobs said that newspapers’ and magazines’ futures, along with that of quality journalism, depended on media outlets finding a way of making it worthwhile for readers to pay to look at website content.

“One of my beliefs very strongly is that any democracy depends on a free healthy press, some of these newspapers, the news gathering and editorial organisations are really important,” he said.

“I don’t want to see us descend to a nation of bloggers. I think we need editorial more than ever right now.

“Anything that we can do to help news gathering organisations find new ways of expression so they can afford to get paid so they can keep their news gathering and editorial operations intact, I’m all for it.”

He was keen, of course, to stress the possible role which his company’s latest big thing, the iPad tablet computer, could play in facilitating this shift in attitudes.

“What we have to do is figure out a way to get people to start paying for this hard earned content. And so this (the iPad) provides us with a potential opportunity to provide more value than a web page and start charging for that,” Jobs said.

However, Jobs appeared to hint that his attempts to take a hard line over charging for iPad apps had made media owners reluctant to develop their own apps, reported Gordon McMillan on MediaWeek magazine’s The Wall blog.
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“I’m trying to get these folks to take more aggressive postures than what they charge traditionally for print because they don’t have the expenses of printing, they don’t have the expenses of delivery, and to charge a reasonable price and go for volume. I think people are willing to pay for content,” Jobs concluded.

His assertion seems to have been borne out by early sales of The Times newspaper’s iPad edition, which was reported to have sold 5,000 six-day subscriptions, at GBP9.99 each (about US$16), in its first three days of availability.

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Facebook boss speaks out over privacy concerns, taking business public

Thursday, June 3rd, 2010

Facebook Chief Executive Mark Zuckerberg has defended changes to the service which have led to privacy concerns, and said that he has no date in mind for a public floatation of the company.

Zuckerberg used an address to the All Things Digital conference in Rancho Palos Verdes, California on Wednesday to reiterate his defiant stance on Facebook’s intention to push the boundaries of its offering to users.

“Certainly on a day-to-day basis if we didn’t disrupt things that would be the easiest way to proceed,” Zuckerberg told the conference.

“But we don’t believe that if we did that we’d be doing the best thing for us long-term or for the industry.”

Just a week before the Wall Street Journal-organised get-together of some of the world’s biggest names in online enterprise, Facebook had simplified its privacy controls, so that users could more easily keep information private.

The steps for doing so are now contained on a single page on the site.

At the same time, the site also made it easier for users to conceal their details from third parties, in an effort to counter some critics who had said the privacy settings were too cumbersome.

But Zuckerberg was unrepentant about his company’s right to pursue a radical and innovative approach to its offering, Reuters reported. It would continue to make what it believed were the right changes, even if some of them were controversial, he said.

The company does have a fine line to tread between encouraging its users to share information socially with others, and their individual privacy, yet it is increasingly being seen as infringing onto territory occupied by the likes of Google and Yahoo as a general resource for information of all kinds.

Zuckerberg revealed to the All Things Digital audience that more than 200,000 websites now use the company’s social ‘plug-ins’, which allows Facebook users to click on buttons across the Web to show that they “liked” a particular online article or video.

Facebook is backed by a range of technology companies and investors including Digital Sky Technologies, Microsoft Corp, Hong Kong tycoon Li Ka Shing, as well as venture capital firms Accel Partners, Greylock Partners and Meritech Capital Partners.

But it is under constant scrutiny from investors who hope one day to be able to buy shares in the fast-growing company.

Zuckerberg confirmed recent media reports that the company now had four times as many advertisers than a year ago. He also said that the company’s social ‘plug-ins’, which allow Facebook users to click on buttons across the web to show that they “liked” a particular online article or video, were now being used by more than 200,000 websites.

“I don’t know if we always get it right,” Zuckerberg said about some of the service’s controversial new features. “But my prediction will be that a few years from now, we’ll look back and wonder why there was ever this time when all these websites and applications … weren’t personalised in some way.”

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Newspaper under Twitter assault for ‘gay minister’ poll question

Wednesday, June 2nd, 2010

The Sun newspaper in the UK was the target of a torrent of anger from Twitter users when it asked its readers to vote on whether gay people should be ministers in the cabinet of the UK Government.

The paper, the UK’s highest-circulation national daily newspaper, posed the question after the resignation of former Chief Secretary to the Treasury David Laws, following revelations in one of The Sun’s rival publications that Mr Laws had wrongly claimed expenses for accommodation where his secret partner lived.

On Twitter @duckorange reminded people: “Shocked at Sun’s “gay cabinet minister” poll? Don’t be – this is same paper that ran “Ten ways to spot if your vicar is a pulpit pooftah”.

And a comment from @neilmonnery’s saying: “The Sun really ran a poll asking ‘Should gay people be cabinet ministers? – Even I never thought they could sink that low”, was heavily retweeted.

Of those polled 13 per cent said it was a good thing that gay people were in the cabinet and more than three-quarters said they did not mind. Only five per cent said they were against.

On the afternoon the poll appeared, campaigners from gay campaign group Stonewall said they were not surprised that 90 per cent of the paper’s readers who took part in the poll said that an MP’s sexuality should have no bearing on whether they can be a Cabinet member.

The result of The Sun poll, according to Stonewall Chief Executive Ben Summerskill, “must have been a disappointment to the Sun journalists who were silly enough to ask the question.

“This suggests it is more out of touch with its readers than it likes to think.”

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World Cup fans warned over costly roaming charges

Wednesday, June 2nd, 2010

Football fans heading to South Africa for the World Cup have been warned by a watchdog group to keep an eye on the cost of their mobile internet use while there.

Consumer Focus says that mobile operators levy huge charges for web browsing on their phones, with prices ranging from £1.25 to £8 per Mb.

That means that uploading 10 photos to Facebook via a mobile phone could cost up to £80, it warns.

Call charges for people travelling outside the European Union are between 80p and £1.50 per minute, and texts cost from 25p to 50p. This compares to a maximum call cost of 37p per minute and 9p per text for people travelling in Europe.

At £1.70 per minute Virgin Mobile pre-pay offers consumers the worst rates for making calls, with T-mobile the most expensive network to use to receive calls from the UK at £1.50 per minute.

Orange and Tesco have the highest data charges, with costs for customers on both networks of up to £80 to upload ten 1MB photos. They are closely followed by T-mobile where the same usage would cost £75.

According to Consumer Focus, Vodafone’s free Passport scheme offers consumers the best call rates and texts. Customers pay a 75p connection fee and then their normal UK rates, while texts cost 11p. 3 UK offers the cheapest data roaming fees of £1.25 per MB.

Nick Hutton, telecommunications expert for Consumer Focus, said: “The watchdog is calling on mobile phone firms to cut their mobile-phone roaming costs and set prices at a similar level to those in the EU.”

Here are Consumer Focus’s top five tips for using your mobile phone abroad:

- Check your rates before you go and ask what add-ons or bundles your mobile phone company offers on calls, texts and data as this could make you considerable savings - Remember that while abroad you won’t be able to use your inclusive minutes, texts and data allowance (except inclusive minutes under Vodafone’s passport service) and will pay to receive as well as to make calls which could add up

Photos and videos can be expensive to upload on mobiles while abroad so consider other options such as uploading using a computer at an internet cafe or hotel instead

Consider getting a local SIM card for use in South Africa if you will be making calls to numbers within the country

- If your phone is lost or stolen while abroad report it to your mobile provider as soon as possible as you will be liable for any calls made. Make a note of the emergency contact number for your network and keep this separate from your mobile.

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