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Deutsche Post announces new ‘e-letter’ for official correspondence

Germans should soon be able to enter into official correspondence online instead of having to resort to putting it into physical writing, after the country’s postal service announced it would be offering an ‘Internet Letter’ service.

The new medium is designed to be more official than a standard e-mail, yet be simple and secure.

Deutsche Post is also stipulating that such communications must include the sender’s name, but is promising that they will not be able to be edited by third parties.

The service will also be available to people who do not have access to Deutsche Post’s internet portal. In these instances, the postal service will print out the letter and deliver a ‘hard’ copy of it as normal.

PostandParcel reports that July 2010 is the expected introduction date of the new service, which for the first time, will allow the distribution of legal correspondence, contracts and invoices.

One major feature of the ‘Letter im Internet’ service is that senders will not be allowed to remain anonymous. Both senders and recipients should also be confident that, thanks to the use of the latest encryption technology, their correspondence cannot be seen by any third party.

The first customers for the ‘internet letter’ include German automobile association ADAC, LOTTO Hessen, DekaBank, two insurance companies BIG Direktkrankenversicherung and Zurich Versicherung as well as the Kommunale Rechenzentrum Minden-Ravensberg/Lippe (krz) which handles correspondence for numerous local councils in Germany’s most populous state, North Rhine Westphalia.

These organisations jointly have millions of customers, including ADAC with 17 million members alone. Talks are under way with other large companies and organisations, Deutsche Post reported.

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Posted in Internet, News, Other News, Technology, e-mail.

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Amazon eyes Canada as its next frontier

The traditionally strong culture of domestic ownership of much of Canada’s media could be in for a shake-up if Amazon.com earns federal approval to start a new business in the country.

It has applied to Heritage Canada for a licence to operate in the country which, if approved, would see the U.S. online retailer establish its own fulfillment business there.

Since 2002, Amazon has used Canada Post for product delivery to service a Amazon.ca, a Canadian version of its U.S. website.

Federal approval is needed if Amazon is to be able to establish a physical base in Canada, including offices and warehouses. Establishing a physical presence there would oblige Amazon to adopt measures to support the Canadian book trade to indicate “net benefits” to the local industry from Amazon.com operating in the country.

The Canadian Booksellers Association, representing local book retailers, failed in 2002 in a legal bid to stop Amazon.com from operating in Canada.

The Canadian authorities ruled that the Investment Canada Act did not apply to Amazon.com, despite existing laws aiming to protect the Canadian book industry from foreign competition, as long as it operated without a physical presence in the country.

Beyond book-selling, Canada also regulates foreign investment in its telecoms and broadcasting sectors, both of which also face changing foreign ownership rules and landscapes.

In March 2010, the conservative government signaled it would look to facilitate more foreign investment in these areas.

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Posted in Amazon, E-commerce, Internet, News, Shopping, Uncategorized.

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Online shoppers don't know their rights

Almost two-thirds of shoppers say they are less likely to return goods bought online than those they buy from a shop, according to a new Government-backed survey.

The Department for Business, Innovation and Skills says its findings are despite online shoppers being afforded more protection than those buying on the high street, in the form of a statutory seven-day ‘cooling-off’ period during which they can return purchases without affecting their rights.

UK consumers are the biggest users of internet shopping services in the whole of Europe. They spent GBP38billion online in 2009, which accounted for 10 per cent of total retail sales.

Among the survey’s findings were that:

- More than three-quarters of people surveyed didn’t know that they had different rights when buying online compared with making a shop purchase

- More than 60 per cent say they would be less likely to return goods bought online as against those bought in a shop, and

- More than one in eight of those questioned were unsure of their rights as an online buyer.

Consumer Minister Kevin Brennan said: “We are now Europe’s biggest online shoppers, so it’s important we all know that most online goods can be returned with no questions asked within seven days.

“We want confident consumers who can assert their rights and get a good deal.”

Michele Shambrook, operations manager for Consumer Direct said: “People who are knowledgeable about their rights are more likely to get a fair deal, save money and resolve problems when things go wrong.”

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Posted in E-commerce, Internet, Legal, News, Shopping.

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Campaigners gather to press for high-speed broadband services to rural areas

The UK government looks likely to come under increasing pressure to offer better business phone and broadband services to rural areas.

A new pressure group has been formed to persuade the government to make sure that it delivers on its promise to make high-speed business broadband services available universally by 2017.

Included in the group Final Third First is a number of broadband service providers. They have joined rural lobby groups to press for high-speed broadband to be made available to the ‘final third’ of the UK – the most remote areas which require the highest levels of investment to achieve the objective.

Launching the campaign on the Final Third First blog, Country Land and Business Association Head of Rural Business Development Dr Charles Trotman said: “The government’s universal service commitment to provide broadband speeds of two megabits per second (Mbps) for all by 2012 will be hard to achieve.
 
 ”Those living in areas known as the Final Third still receive no proper access to broadband, putting them at a severe disadvantage. This campaign calls for faster action on the progress already made so that everyone can benefit from the Government’s increasing array of online services.”

Of course, this includes many businesses which would welcome the opportunity to access better quality broadband connections, as it would help make their dealings with Government at all levels, and hence the running of their affairs, that much easier.

There are mixed views on whether the priority should be the achievement of super high-speed broadband connectivity of up to 100Mb, or ensuring that a minimum standard of 2Mb is available universally.

Lloyd Fenton, founder of a self-help online portal for rural businesses, www.ruralbroadband.com, nevertheless says that the ‘Final Third First’ campaign would “add significant weight to efforts to connect rural communities, many of which rightly claim to be more in need of better broadband than their urban counterparts”.

Glenn Peacey, of Hampshire County Council, said: “Rural broadband is a key part of ensuring the long term economic and social viability of rural communities.  Access to the internet enables rural communities to compete on an equal footing with urban centres. It enables smarter working from home which reduces dormitory villages, increases spending in local shops and reduces CO2 emissions and road congestion. 
 
“High speed broadband also has a significant impact on social sustainability. Not only does it enable residents to access leisure and media services which they would otherwise be excluded from or have to travel to consume, it also facilitates access to online education and learning resources.”

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Posted in Broadband, Internet, Other News, Technology, Telecoms News.

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Microsoft advertising head departs before Bing campaign

Mike Fischer, the chief marketing officer for Microsoft’s consumer and online division, has left the company according to a report by Marketing Magazine.

The news of his departure comes just hours before Microsoft launches a multi-million pound campaign to promote its Bing search engine. The television adverts will start to air on Wednesday and continue into mid-June.

The campaign has the strap line “Bing and decide” and is aimed at reducing Google’s dominance in the search market.

Fischer spent almost seven years at the company, joining Microsoft’s consumer and online department this time last year. His team, which looked after brands including Windows, Hotmail and Messenger, was responsible for the recent I’m a PC and Windows 7 Was My Idea campaign in the UK, aimed at promoting the Windows 7 operating system.

Marketing Magazine said Microsoft declined to comment on the news.

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Posted in Advertising and Marketing, Mircosoft.

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Why SEO marketers turn to Twitter and social media

With the introduction of real-time search into the SERPs and with Google’s algorithms evolving to become ever more complex, it has never been more important for an SEO expert to be practiced in the art of marketing through social media.

More and more people are taking an interest in social media thanks to the rise of sites such as Twitter, Facebook and MySpace in the world of online marketing and social networking.

The rise in popularity of mainstream social media sites has been meteoric in recent years and this has changed how people interact with, and utilise, the internet on a daily basis. With the launch of the iPhone and Google’s Nexus One handset, it has never been easier for people to access the internet, wherever they are in the world.

Apple is due to release its iPad within weeks and interest in this digital phenomenon has hit epic proportions ever since Steve Jobs unveiled its potential to stunned onlookers in January. With the launch of these types of devices, companies like Facebook and Twitter have launched mobile versions of their software making it easier for people to engage in social media anywhere, at any time.

With social media continuing to grow in popularity, SEO marketers have had to give serious thought to the role it can play in digital marketing campaigns. They are now looking to link bait sites like Twitter to generate traffic for their own website, and use social media to generate sales for clients.

With Twitter’s announcement that 10 billion tweets have now been sent through the network, and the imminent launch of the firm’s advertising platform, it has never been more important for companies to have a presence.

SEO marketers use this medium to create brand awareness by following Twitter pages that have a lot of followers. Although we know Twitter is one of the top three social media sites, it does have a limit on the amount of characters you can use per post. This means that SEO marketers cannot use the site for linking building for two reasons:

1)      The links are ‘nofollowed’ which mean they will not hold real link building value.

2)      The limit on characters means SEO marketers cannot input most company URLs. As a result, if an SEO marketer wanted to post a link on Twitter they would have to use a short URL which would hold little to no value and could discredit the site.

These are some reasons why SEO experts generally tend to avoid social media sites when it comes to link building – however, this can, in some instances at least, be a mistake. Below are a set of rules that an SEO marketer would look to stick to when using Twitter as a medium to bring traffic to a website:

1)      Create a Twitter page.

2)      Make regular updates for a number of weeks and develop a following.

3)      Use Twitter’s real-time search engine to find related results.

4)      Make posts as engaging as possible to encourage user participation.

5)      Make regular posts about industry news e.g. your market sector, deals, company news, events, new products, competitions, related blogs, newsletters, discounts and topical news that could drive traffic to your site.

6)      Post comments on other related Twitter accounts to grow the brand name and increase awareness.

7)      Include interesting photos on your Twitter posts.

8)      Conduct online reputation management and follow your brand exposure as it is moves and develops on Twitter. Respond to any negative publicity in a timely manner.

9)      Feed Twitter posts into your website and add a call to action e.g. “See what offer we have via Twitter.”

10)   Try and limit the amount of people who you follow. It would be best to keep this value below the number of people currently following you.

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Posted in Advertising and Marketing, Social Networks.

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Amazon cuts loose Colorado affiliates

Online retailer Amazon has severed its ties with affiliate businesses in Colorado following the introduction of a new state tax.

Affiliates help online retailers by passing on customers through adverts and links on their own website. In return they are paid a percentage of any resulting sales. Amazon announced yesterday it would no longer offer these businesses a fee for finding leads.

The decision relates to a new state law in Colorado which was passed in February. According to a report by the Associated Press, the law means online retailers now have to start collecting sales taxes from customers, or remind customers on an annual basis they need to pay a sales tax on their purchases.

Although the new law was amended to remove links between affiliates and the sales tax, Amazon has decided to cut ties with these businesses regardless.

A statement released by the governor of Colorado, Bill Ritter, said the decision taken by Amazon was “disappointing” and “completely unjustified”.

He said: “While Amazon is blaming a new state law for its action, the fact is that Amazon is simply trying to avoid compliance with Colorado law and is unfairly punishing Colorado businesses in the process.”

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Posted in Affiliate Marketing, Amazon.

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Apple iPad UK price out of the bag?

While details of the UK on-sale date of Apple’s hotly-anticipated iPad are still as difficult to get hold of as an eel covered in 10W40, some information has emerged which could be a clue to its price.

As of today, we have a big clue as to the likely figures – and it seems that those prices could be higher than reported earlier.

While Apple itself has kept decidedly quiet over the tablet device’s expected UK retail price, no less an authority than Google might have let the cat out of the bag, by posting a listing for Play.com showing a £499 price tag for the 16GB model, and a hefty £699 asking price for the 64GB variant.

If correct, this means that the UK sterling prices are the same as the American dollar equivalent. Play.com does have a reliable history of working closely with Apple in bringing its products to market, so there is little indication that the prices will vary from this ‘guesstimate’.

Last week, the iPad’s American release date was confirmed as April 3, but since then there has been no word on UK pricing or release date.

It does look as though the US and UK will be getting the 3G version of the iPad simultaneously, however, with the press release indicating that both are to receive them at the end of April.

Apple has started its big advertising push over the pond for the iPad this week, with the company choosing the Oscars to show off its iPad.

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Posted in Apple, Events, News, Other News, Technology.

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Microsoft attempts to win hearts and minds of Google users with Bing TV campaign

A multi-million pound television advertising campaign is about to be launched by Microsoft in order to promote its Bing search engine.

The adverts, which will be screened from Wednesday, come with the strapline “Bing and decide”. Microsoft believes some people may have forgotten there are alternative search engines to Google and is hoping to draw these internet users to Bing during the three-month campaign.

Ashley Highfield, managing director and vice-president of consumer and online at Microsoft UK, told The Guardian his company is taking out its slingshots and taking on Goliath.

He explained the television adverts will show people that Bing simplifies the search process and does not bombard users with information like its competitors.

They will also attempt to win hearts as well as minds by making an emotional connection with internet users, Highfield added.

The campaign is due to run until the middle of June.

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Posted in Google, Mircosoft, searches.

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